- Click the down arrow in your search box and enter the email address (like email@example.com or firstname.lastname@example.org) in the To or From field, depending on the problem.
- Click Create filter with this search at the bottom of the search window.
- Check Never send it to Spam.
- Click Create filter.
Help! My IDL SIG email from email@example.com or firstname.lastname@example.org is going to my Gmail spam folder! What can I do? You can create a filter to never send messages to or from a specific email address to spam by following the steps below. This will ensure that emails to or from the address never end up in Spam and don’t show the spam warning.