Join us for the “BPMN Basics: What You Need to Know for Your Content Strategy” webinar with Dr. Jackie Damrau. 10:30 am Pacific / 11:30 am Mountain / 12:30 pm Central / 1:30 pm Eastern Wednesday, October 14, 2015 Register on Eventbrite.
Sign up today and join the STC IDL SIG and the UUX SIG for "How to Design Documentation with Users in Mind" by David Dick on September 17, 2015. 10:30 am Pacific / 11:30 am Mountain / 12:30 pm Central / 1:30 pm Eastern Register on Eventbrite.
About the webinar
How to Design Documentation with Users in MindWe all have ideas about how something works; and we all have ideas about how something should work. These ideas are based on our previous experiences with the same or similar products. When products work the way users think they should work, they can successfully use them. When products do not work the way users think they should work, they get frustrated. Cognitive psychology refers to the way we develop an understanding of how something works as a “mental model.” Mental models are a key concept in the development of user guides, tutorials, demonstrations, and user assistance. This webinar teaches practical approaches to understanding user’s mental models, and the types of documentation we can use to help users develop an accurate understanding about the product, and how to use it successfully. Intended audience: Beginner, Intermediate, Advanced, or All Audiences All levels and all audiences, especially practitioners of instructional design, training documentation, user assistance, and user experience
About the speaker
David DickI am an STC Fellow, Manager of the Usability and User Experience SIG, member of the Washington, D.C. – Baltimore Chapter, and co-author of “Web Services, Service-Oriented Architectures, and Cloud Computing: the Savvy Manager’s Guide." You can follow my musings about usability at http://notebook.stc.org/tag/david-dick/. Register on Eventbrite.
Did you miss the 2015 Business Meeting at #STC15? Here are our slides from the meeting. Or download the 2015 Business Meeting Presentation slides as pdf.
INSTRUCTIONAL DESIGN FOR TECHNICAL COMMUNICATORS Saul Carliner, PhD, CTDP, Associate Professor of Educational Technology, Concordia University (Montreal) and Author, "Training Design Basics" 28 July–18 August 2015 (Tuesdays) 11:00 AM–12:30 PM EDT (GMT-4) STC is offering an online Certificate course in Instructional Design, taught by Saul Carliner, PhD, CTDP. For more information or to register, go to the STC website at http://www.stc.org///education/online-education/certificate-courses/item/instructional-design-for-technical-communicators
Here are some photos of your IDL SIG at #STC15. Also see 2015 Business Meeting Presentation slides. If you have photos to share, leave a comment and we will add them to the fun.[Not a valid template]