IDL SIG Named a 2018 Platinum Community!

One again, our SIG has been named an STC Platinum Community! This award, the highest level in the STC Community Achievement Awards, recognizes our accomplishments and member services over the past year.

The citation on our certificate will read:

“For your dedication in promoting the technical communications profession by disseminating knowledge, sharing expertise, providing valuable programs, fostering leadership development and performing student outreach.”

Our community will be recognized during the Leadership Program (on Sunday, May 20) at the 2018 Summit in Orlando, FL. At that time, we will receive our CAA certificate.

In addition, we encourage all our community members to attend the Honors Event (on Wednesday, May 23, at 11:15 am), as the Community of the Year and Most Improved Community will be announced during that time. There will be a photographer at both the Leadership Program and Honors Event; following the Honors Event will be the best time for a group picture.

Congratulations and many thanks to our SIG leaders, and to ALL members of the Instructional Design & Learning SIG!  This award belongs to all of you. We wouldn’t have a SIG without you!

March 15, 2018 Data Analytics webinar with Ed Marsh

Join us for the Data Analytics webinar with Ed Marsh.

10:30 am Pacific / 11:30 am Mountain / 12:30 pm Central / 1:30 pm Eastern

Thursday, March 15, 2018

Register on Eventbrite.

About the webinar

We’re all looking for ways to improve the customer experience. A simple place to start is to use the various forms of data already generated by your content to guide your strategy and architecture. In this session, we’ll look at various sources of data – including your own Web server, Twitter, Facebook, Google analytics, and more – and see how they can improve your documentation and content strategy. We’ll also see how using support tickets can help you better tune-in to your users and create better content.

We will be recording the webinar, so feel free to enjoy the presentation knowing that you can see the recording at a later date.

Intended Audience

The content will be introductory (e.g., > “101 level”) and will also be valuable to practitioner level attendees.

About the Speaker: Ed Marsh

Ed Marsh has always been curious about technology. As a kid, he was the one who pushed buttons to see what happened. This led to some scolding, and an award-winning career as a technical writer and eLearning developer. Ed has learned the importance of breaking down silos, managing risk, and governance while working for a major financial firm in Jersey City, NJ.

In 2015, Ed created the Content Content podcast (http://edmarsh.com/podcast), interviewing technical communicators, content strategists, and other content professionals. He is experienced in, and passionate about, information architecture and content strategy. He is also the host of the LavaCon content strategy conference podcast (http://lavacon.org/blog).

Register on Eventbrite.

January 18, 2018 “Learning Styles and the Cancer Experience” webinar with Debbie Kerr

Join us for the “Learning Styles and the Cancer Experience” webinar with Debbie Kerr.

10:30 am Pacific / 11:30 am Mountain / 12:30 pm Central / 1:30 pm Eastern

Thursday, January 18, 2018

Register on Eventbrite.

About the webinar

Although the majority of the population are visual learners, most details about a medical diagnosis or treatment are delivered verbally. To exacerbate the problem, the majority of the information being delivered consists of concepts and terminology. They are difficult for doctors to explain and even more difficult for patients to understand. Learn from a real-life cancer experience of how information was presented and what could have been done to make it easier to understand and remember. Find out what we can do as technical communicators to address different learning styles and an audience that is not clearly defined.

We will be recording the webinar, so feel free to enjoy the presentation knowing that you can see the recording at a later date.

Intended Audience

The content will be introductory (e.g., > “101 level”) and will also be valuable to practitioner level attendees.

About the Speaker: Debbie Kerr

Debbie Kerr has been a technical communicator for over 30 years, a breast cancer survivor for over five years, and a lifetime expert at making people laugh. In 2016, Debbie published, When Cancer Takes Flight, which teaches patients about the cancer journey using analogies and personal stories. As a Patient and Family Advisor for Cancer Care Ontario, Debbie provides her insights to assist with the development of educational material for cancer patients, care givers, and survivors.

Register on Eventbrite.