Training Specialist MN Department of Human Services

Training Specialist MN Department of Human Services $44,767 - $65,668 annually St. Paul, MN *** This posting will be used to fill four vacancies *** GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year. This position is located in Minnesota's great capital city, St. Paul. The State of Minnesota offers employees a subsidy for public transportation allowing for convenient and easy access to commute to work. Ride the new METRO "Green Line" Light Rail Train to work! The 10th Street Station is located close by. These positions will develop, deliver, implement and maintain health care training related to policy, procedures, and the eligibility systems currently used by the Department of Human Services (DHS) for health care. The incumbent will work alone or as a team, responsible for high quality design, development, implementation and maintenance of training activities, using both technology-based and classroom methodologies, which includes instructor-led training, eLearning, virtual training and job aids. Included in these duties will be serving as a training consultant for Health Care Eligibility and Access (HCEA) staff and administration in identifying, developing, and evaluating HCEA training initiatives. Incumbents will participate on projects to develop training to support policy, procedures and systems related to Minnesota Health Care Programs and maintain current training programs. These positions will ensure agency and division procedures, methods, and standards related to web environments, graphics and accessibility, including ADA/508/W3C, are applied in developing and maintaining all learning materials. Minimum Qualifications:
  • A Bachelor's degree in education, instructional design, computer science, or a related field AND two years of professional experience.
  • Technical writing skills to write clear and easy-to understand instructional documents.
  • Strong communication and project management skills sufficient to set goals and timelines, organize project workflows with others and monitor and evaluate accomplishments.
  • Strong interpersonal skills to work effectively with variety of people in various contexts.
  • Knowledge of adult learning theory and instructional design used to develop training curricula and multimedia presentations, as well as deliver training based on assessment of learner needs for multiple audiences.
  • Knowledge of current trends in eLearning and interactive learning simulations, such as Adobe Captivate or Dreamweaver, and knowledge of learning management systems and practices.
Preferred Qualifications:
  • Experience in one or more Minnesota Health Care Programs (e.g. Medical Assistance (MA)
  • Strong knowledge and experience in MA Payment of Long-Term Care Services.
  • Experience in current trends in eLearning and interactive learning simulations, such as Adobe Captivate or Dreamweaver, and knowledge of learning management systems and practices.
  • Understanding of ADA/W3C/508 standards for accessible communication and online environments.
  • Project management skills with the ability to multi-task and advance activities through-out the project timeline.
  • Technical writing experience.
  • Strong communication skills with a demonstrated ability to communicate complex concepts clearly and concisely.
  • Advanced technical skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio, Project), SharePoint, other eLearning programs, and Adobe graphic and multimedia software.
  • Knowledge of current trends in accessibility standards and software/hardware solutions.
HOW TO APPLY: All interested candidates must officially apply online through the State of Minnesota Careers website.
  1. Go to
  2. Under External Applicants, click the “Get Started” button
  3. Enter 2335 in Keywords on the Job Search Page
  4. Click on the Job Posting
  5. Click on Apply on the bottom of the vacancy announcement on the Job Posting Page
(NOTE: the classification for this position is State Program Administrator Senior) For assistance with this process, contact the Website Helpdesk at 651-259-3637 or Please be sure to apply at your earliest convenience before the posting closes at MIDNIGHT on Wednesday, February 3rd, 2016. If you have questions, please contact: Pam Hughes, Recruiter Phone: 651-431-3281 Email: Our mission as an employer is to actively recruit, welcome and support a workforce, which is diverse and inclusive of people who are underrepresented in the development of state policies, programs and practices, so that we can support the success and growth of all people who call Minnesota home. 

IDL Progression – Urgent Call for Proposals

Hello IDL SIG Members, Yesterday we received exciting news: our IDL Progression proposed for the 2016 STC Summit has been approved! Now we need proposals from our members to fill four session slots within that progression. The timeline is very short – we must submit our lineup early next week. IF YOU WOULD LIKE TO PRESENT A PROGRESSION TOPIC AT THE SUMMIT, WE NEED TO HEAR FROM YOU WITHIN THE NEXT FEW DAYS. Please respond ASAP by email to with as much of the following information as possible:
  • First Name
  • Last Name
  • Email Address
  • Phone Number
  • Company/School
  • Twitter Handle
  • Public LinkedIn Profile
  • Session Title
  • Abstract (a marketing pitch for the Summit catalog)
  • Session Proposal (how your session will work; what you plan to do)
  • Audience Skill Level (beginner / intermediate / advanced / all)
  • Audience Prerequisites
  • Session Keywords (i.e. training, adult learning, interactive, etc.)
  • Audience Keywords (i.e. Manager, Everyone)
  • Bio
  • Speaking Experience
  • Examples of Presentations (short descriptions of previous presentations)
Progressions are 20-minute small-group sessions with attendees able to switch and select two sessions (out of five choices) during a 45 minute time slot. These are quick and good for discussions, problem solving, and quick case studies (as examples). Generally the presenters also have handouts with quick tips or supporting material (to summarize the big points). Flipcharts are provided for progression sessions; projectors are not. Don’t wait – let us hear from you right away. If you have questions or aren’t sure about your topic, please write to and ask us! Our 2015 Summit Progression was a great success, so let’s do it again. Happy Holidays, Robert Hershenow and Mellissa Ruryk IDL SIG Co-Managers

December 12, 2015 Virtual Progression Webinars

Saturday, December 12, 2015

10:30 PST, 11:30 MST, 12:30 CST, 13:30 EST

UPDATE: This webinar was a huge success! See the recording on our Free recordings of IDL SIG webinars for members page. (requires password. Contact if you did not yet receive your password.) Please join the STC Instructional Design and Learning SIG for our first ever Virtual Progression - a new adventure in delivering bite-sized learning to our members and other interested attendees at a time and place that suits you. Register on Eventbrite and plan to join us on December 12th. What is a virtual progression? A regular in-person progression lets you pick two or three of a number of simultaneous sessions and you have to miss the other “x” number of sessions. If you have attended the STC Summit you also know that these sessions are not recorded so once they have happened, they are history.  Our virtual progression offers an advantage over this model, because if you attend one session or two sessions in the “progression” you will receive links to recordings for all four sessions. How does it work? We will have two presentations happening simultaneously, followed by a second set of two presentations. Instead of asking our presenters to repeat themselves, these sessions will only occur once... but again, even if you attend only one, you can listen to all four! We recognize it's a busy time of the year, so this will be short and sweet; over the holiday period, you'll have lots of time to catch the other recordings.  


The schedule starts at 10:30 AM Pacific (11:30 AM Mountain, 12:30 PM Central, 1:30 PM Eastern) – log on a few minutes early so we can start on time. When you register, pick one of the two EARLY options and one of the two LATER options. Each session will last 20-25 minutes with time for Q&A afterwards. The second session starts at 11:15 AM Pacific (12:15 PM Mountain, 1:15 PM Central, 2:15 PM Eastern)  


Sessions are FREE for IDL SIG Members; $10 per session for non-SIG STC members; $15 per session for non-STC members.  (Remember, it's only $10 to join the SIG if you are already an STC member... what a great time to join our SIG!)  

Session Descriptions

Mellissa Ruryk presenting on 9 Things You Didn't Know (you need to know) about Word

This is a presentation suited for beginning technical writers or more advanced ones who keep getting stumped by Word's idiosyncrasies. We can almost guarantee everyone will learn at least one thing about Word, no matter how long you've been using it. Mellissa is co-manager of the IDL SIG and has worked with Word since version 3.0 (and before that she was a Wordperfect maven. At plenty-nine, she's been around for a while!).

Robert Hershenow presenting on Audio Editing Tips: 3 Easy Steps to Improved Voice Recording

You might have recorded audio before for some of your training videos and been a bit disappointed in how you sounded. Or, you've never recorded before but want to learn tips so you know what to do right, from the very start. Robert can help you! Robert is co-manager of the IDL SIG and learned his audio chops as a radio engineer, recording studio owner and musician – including appearances as one of the Rough Drafts (at the STC Summit 2013 and 2014).

Scott McCoy presenting on The Mentor Board (cue echoing fadeout:  MENTOR BOARD MENTOR Board Mentor board mentor board)

You've heard about the Mentor Board before but think it doesn't have much to do with you. In fact, the Mentor Board won't function without you, and it's one of those cases (again) where you get back way more than what you put in. Mentoring is a way to grow - not just the next gen of technical communicators but also yourself. (Ever heard the adage that you don't really know something until you can teach it to someone else?) In addition, others have already registered as mentors and you can gain more than you can imagine when you connect as a mentee (one who is mentored). Either way, listen to Scott as he tells you the whys and wherefores. Scott is the Mentoring team lead for the SIG.

Robert Hershenow presenting on the STC Body of Knowledge (TCBOK)

Here is the quick'n'dirty guide to becoming published in (or at least, increasing the odds of contributing to) STC's BoK: our storehouse of knowledge of all things Tech Comm). He is going to cover what you need to know to get started, and where you can learn more. Robert is a member of the Technical Communication Body of Knowledge (TCBOK) task force.

Register now

Register now and bring a friend - there will be lots of room for everyone. One lucky registrant, drawn at random, will win a $25 AMAZON gift certificate simply for registering and attending. See you there! Register on Eventbrite and plan to join us on December 12th. eventbrite-142    

New Assistant Co-Managers Announced!

Congratulations to our new STC Instructional Design and Learning SIG Assistant Co-Managers, Viqui Dill and Lori Meyer! Here are the election results: 34 IDL SIG members took part in the elections – about 5% of our member base. Viqui Dill For: 97.06% (33 votes) Against: 2.94% (1 vote) 34 votes total Lori Meyer For: 96.97% (32 votes) Against: 3.03% (1 vote) Skipped: 1   33 votes total   In 2017, Viqui and Lori will transition in as co-managers of the SIG.  Thanks to all who voted.     Robert Hershenow and Mellissa Ruryk Co-Managers, IDL SIG  

SIG Election now open

IDL SIG Members, Elections are now open for you to elect two candidates to the position of Co-Assistant Manager. Please cast your vote by visiting: Elections will close @ 11:59 PM on Wednesday, 2 December 2015 CST. Results will be announced within 72 hours of polls closing. Thank you for participating!   Jamye Sagan Survey Manager, Instructional Design & Learning SIG