Storyboarding Instructional Design

By Nicole Wylie

Introduction

Instruction designers (ID) develop educational experiences. This task comes with the challenges of developing a product that is user friendly in a timely manner. Storyboarding is a tool that instructional designers use to deliver instructional designs and experiences through a linear sequence of images. These images visually predict and explore a user’s product experience. Storyboarding can aid to streamline the creation of instructional products. Ideally storyboarding is the solution for instructional designers to enhance their workload; however, that may not be the case. It is important to compare the benefits of storyboarding to the disadvantages, allowing instructional designers to determine if the process will benefit them.

Advantages of storyboarding in ID

Storyboarding is known to solve problems that instructional designers face in their everyday workload. The two main problems ID faces are:

  1. Slow turn-around time.
  2. Lack of guidance from subject matter experts (SME).

A solution for both of these problems lies within storyboarding.

Slow turn-around time

Instructional design involves two groups of people—IDs and SMEs. Both parties have very different jobs and are required to find common time to work on a project, causing difficulty in collaboration. This process becomes increasingly difficult when both parties come from different departments or companies. Traditionally, once an ID project has begun development, changes are difficult to make due to the nature of the project, causing an slower output when designers have to backtrack.

Storyboarding is a way to streamline a lengthy communication and development process by creating a visual representation of the learning process. This allows a SME to look at an instructional product and point out errors, and places in need of improvement. A storyboard structure will limit communication errors that will hinder the development process. It is easier to change content in a storyboard, than in an instructional product. Before finalizing a product, this is the most efficient way to work out any issues an instructional designer may face after development has begun.

Lack of guidance

Due to the communication issues instructional designers face with SMEs, there also is a lack of guidance on the content they are developing. Instructional design is a field where many of the developers on not well versed in the content they are creating. With that, their SMEs often don’t dedicate time for questions and clarification. Storyboarding can help with that process.

By creating a visual map of your instructions, it is easy to point out areas where you need clarification, or issues in the users learning process. By having this map, you can easily share where you need guidance with little explanation. This can also help the designer develop questions that will help the overall process before a meeting, to ensure there isn’t an overwhelming need for back and forth the SME may not have time for.

Constraints

With the advantages of storyboarding to develop ID there are also disadvantages to the process. As the solution solves major issues in the process it develops others.

The two main issues surrounding ID and storyboarding are:

  1. Lack of software.
  2. Linear output.

For storyboarding to work there are assumptions about the ID development process that may not be true.

Access to storyboarding software

For professional instructional designers a company will give them a set of tools needed to do their jobs correctly. Seldom will an organization feel it is beneficial to invest in storyboarding software and training to develop content. With that, there is no software dedicated specifically to ID. The designer would have to invest their own money in it, and use a program that is made for film. That step would cause further issues as one member of a team would be working separately. Unless storyboarding is a solution a company is invested in or the designer is freelance, the process will not work.

Linear output

Storyboarding is a linear process causing a linear output. This approach to learning can hinder the user’s experience. A concept may be best presented in a matrix fashion where learning points can be cross-referenced or taught parallel to one another, in order to enhance an understanding of concepts. The design is not always going from point A to point B.

Conclusion

Storyboarding can be a useful tool in the world of ID but it is not for everyone. If a designer is creating a learning process that is best developed in a linear fashion, while having access to the correct software, it can help the ID development process in a positive way. Creating a storyboard when it does not best fit the learning plan can cause issues in development and user interaction. It is up to the designer to research and determine what development practice is best for them to make the most impactful user experience.

References

Sunil Kumar B. “Creating e-learning Content Storyboard Based on Instructional Design Principles”. 2013 https://www.omicsonline.org/open-access/creating-e-learning-content-storyboard-based-on-instructional-design-principles-2165-7912.1000156.php?aid=16139

Cultta, Richard. “storyboarding”. 2018 http://www.instructionaldesign.org/concepts/storyboarding/

Bio:

Nicole is currently completing a Graduate Certificate in Technical Communications at Seneca College, after receiving an undergraduate degree at York University in Professional Writing. She is excited to transition into the field of Technical Communications. Outside of writing, she is interested in Art History and enjoys reading.

IDL SIG Treasurer’s Report – Q4

By: Jamye Sagan, IDL SIG Treasurer

The SIG continues to maintain a healthy amount of funds for 2019. As of October 31, we have $1,759.15 in our account.

The SIG did not incur any expenses during August, September, and October. The SIG made a modest profit from Viqui Dill’s October 1 webinar and may also make some profit from the remaining webinars offered this year.

In November and December, the SIG anticipates the following expenses:

  • Speaker honoraria for the remaining webinars this year
  • STC student membership reimbursements for students whose works were published in IDeaL
  • Virtual Open House door prizes

The SIG is also currently working on its budget for 2020. Our team reviews the budget to ensure funds benefit as many IDL SIG members as possible.

If you have any questions about SIG finances, please email me at treasurer@stcidlsig.org.


Jamye Sagan
Jamye Sagan

Jamye Sagan currently serves as treasurer for the IDL SIG, and is a senior member of STC. She served as a co-manager of the SIG from 2010-12.

At work, she uses her tech comm skills to make sense out of the seemingly senseless. At play, she uses sticks and hooks to transform yarn into pretty objects.

Manager’s Report – 4th Quarter 2019

By: Marcia Shannon

By the time you read this edition of the newsletter, 2019 will be days away from closing. I hope you packed this year with adventure and hope, with more good times than hard times. Mine was, thanks to a growing participation in SIGs and Chapters.

At IDL, we started this year with the Student Essay Competition judging. It fascinated me to see fresh perspectives on many technical communication topics from almost-ready-to-launch new professionals. If you are not familiar with the competition, go to the Students tab on the IDL SIG website, where you can find information, including  a webinar and slides. The deadline for entries is February 22, 2020. You can download the entry form and instructions from our site.

If you know students who would benefit from a membership in STC and the IDL SIG, be sure to steer them to the site. If you are an educator in the technical communication field, promote our competition in your classes, whenever you can.

As IDL SIG manager, I learned a lot more about GoToMeeting than I ever expected. Between connectivity issues with my service provider and some hitches and glitches with GoToMeeting, the early meetings this year were difficult to complete. We got those problems resolved and began planning our table at Summit 2019. IDL was well-represented by speakers in several of the Summit tracks. Some Summit presentations will be repeated as IDL programs into next year so watch for announcements. Sign up even if you cannot attend the virtual presentation because you will receive a link to the recorded version after the presentation date Check out the website for information on upcoming presentations. Remember, this continuing education perk is free to SIG members.

Something I learned at Summit is that it takes more than a couple folks to represent the SIG during the Communities Showcase. We need volunteers to spend about 30 minutes at our information table, talking up the benefits of our IDL SIG. We also need volunteers throughout the year to back up our current leaders. As much as we enjoy what we do we want to share the fun with as many of you as possible. If you make New Year’s resolutions, consider volunteering for IDL. We need you.

My most personal benefit of being involved with the knowledgeable, dynamic, supportive SIG leaders is that of being accepted to speak at Summit 2020. I received a lot of encouragement to be brave and submit an entry, so I did. I smiled for a whole day when the acceptance email arrived.

We are preparing our 2020 budget right now. The more members we have, the more funding we receive from dues which means we can spend more on promoting IDL by bringing in speakers and holding competitions and even enticing Summit attendees with a bit of swag. Be sure to include IDL in your 2020 membership and encourage others to choose us as well.

My favorite motto remains “Never party alone.” With more volunteers, we can have a 2020 full of interesting IDL activities. I hope you will be part of the action. Best wishes that your holidays are joyful and your new year sparkles and shines.


Marcia Shannon
Marcia Shannon

Marcia Shannon was secretary from 2016 to 2018, assistant co-manager for the SIG in 2018, and transitioned to co-manager in 2019.

From the editor – Q3 2019

By Kelly Smith

Welcome to our Q3 newsletter! I’m looking forward to more free time this fall, having just completed my Master’s in Technical Communication Management at Mercer University! It was a fun and engaging program and the coursework (which included usability, instructional design, visual communication, and social media management, among other things) was directly relevant to my day job as a senior technical writer. The professors are top notch and include many STC members, and the students came from varied backgrounds including other working professionals and some students fresh out of undergrad. If you’re looking for a degree program, I personally recommend it.

If you want to see what else is on offer in the world of degrees and certifications, check out Sylvia Miller’s article on the many educational opportunities featured on our SIG website!

We are kicking off autumn with a great collection of student articles.

Thank you to all the students who have contributed to our newsletters over the past few quarters! We look forward to featuring more young talent in 2020!

And, as always, we have reports from your volunteer leaders!

In her manager’s report, Marcia Shannon talks about social capital and how the connections we make can enhance all parts of our lives. With SIG elections coming up soon, Marcia encourages everyone to get involved in our SIG in some capacity, either as a volunteer or an elected member.

Jamye Sagan was busy this quarter! In addition to her treasurer’s report, Jamye gives us details on the upcoming Virtual Open House and reviews several of her favorite STC Summit 2019 sessions.

Lori Meyer reminds us all to renew our STC memberships! And don’t forget—When you renew your membership, make sure to renew your SIG membership as well!

And finally, if you have news or articles you’d like to share in our newsletter, please contact me! Our next deadline is November 2! I look forward to hearing from more of you!

Take care, and have a lovely fall! We’ll see you again in December!


Kelly Smith
Kelly Smith

Kelly Smith has been Managing Editor of the IDeaL newsletter since May 2018. She also serves as membership manager for her local chapter – STC Southeast Michigan. Kelly works as Senior Technical Writer at Dart Container in mid-Michigan and has been active in the STC since 2015. In her free time, Kelly is a quilter who enjoys quilt retreats and buying fabric.

The Virtual Reality Operating Room

The future of simulation in medical instruction

By Maxwell Delamere-Sanders

 

 

Perhaps the first thing that comes to mind when you think of simulations is the flight simulator, maybe something like the Link Trainer (pictured in Figure 1). Flight training is well suited to simulation, as it is potentially dangerous and involves expensive hardware. The medical profession shares – and surpasses – these risks, making it fertile ground for simulation-based education. From antiquity, medical simulation used clay, stone or wood mannequins to allow students to practice medical procedures safely, as described by Meller.

The Link Trainer, the first flight simulator, built in 1929.
Figure 1: The Link Trainer, the first flight simulator, built in 1929.

Modern medical simulation still uses mannequins (though stone and clay have been replaced by silicone and circuitry) as well as virtual simulations. Most medical education institutions employ some form of both of these modalities of simulation as described by May. Multiple studies have demonstrated the effectiveness of simulation for medical education, such as those conducted by Underwood and McKinney. Fidelity refers to how closely a simulation resembles the real-world experience it aims to simulate. New materials and technology for mannequins have dramatically increased their fidelity in the last thirty years. Virtual reality is experiencing a similar boom in recent years as computer horsepower and rendering techniques come closer to matching the real operating room (OR).

To VR or not to VR

Developing training for medical professionals today means choosing an approach out of a large and varied toolbox. Virtual Reality (VR) is one of these tools and its appeal is only growing. VR is a cost-effective and versatile alternative to expensive mannequins or specialized trainers. The main barrier to VR replacing other simulation methods has long been fidelity, as described by Satava. However, fidelity seems to have a limited effect on learning outcomes as found by Yang. Isaranuwatchai evaluated the cost effectiveness of a series of training methodologies: VR, high fidelity mannequin and progressive (VR and mannequin). They found that, depending on the funds available for investment in training programs, VR provides good return on investment in terms of learning outcomes.

Just as medical training mannequins experienced a significant leap in fidelity in the 1990s with the improvement of materials available and computer hardware and software for information gathering and feedback as described by Meller and Cooper, VR is in the nascent stages of a similar revolution. Stronger computer hardware and rendering techniques, as well as commercially available, affordable VR hardware herald a new age for VR as described by Rothman. The technology exists for high-fidelity medical training simulations, but the investment does not. Even the most recent simulations lag behind video games for entertainment in fidelity by at least a decade.

A VR Simulation for Advanced Cardiac Life Support (ACLS) Training

A screenshot of Vankipuram and colleagues’ cardiac life support simulation (left) and an input device designed to simulate compressions (right).
Figure 2: A screenshot of Vankipuram and colleagues’ cardiac life support simulation (left) and an input device designed to simulate compressions (right).

Vankipuram and colleagues have taken a step toward closing this gap. They have developed a VR simulation for cardiac life support training using a modern game engine (UnrealEngine), VR headsets and customized input devices (see figure 2). Networking allows students to work together, each filling a role on the trauma team. A customized UI provides real-time feedback on performance, while detailed data is gathered for evaluation and debriefing by an instructor. One of the biggest advantages of VR simulations over their practical counterparts is their ability to record large amounts of detailed information. Traditional mannequin simulations rely on the instructor to observe and provide feedback on each team member’s individual performance, while VR simulations can record every detail of every action of each team member.

Remote Facilitation

Another benefit of VR simulations for medical training is the potential for remote facilitation. Availability of specialized facilitators can be a major impediment to effective medical instruction. Ohta and colleagues compared a remotely facilitated, VR simulation-based pediatric resuscitation training module for medical students with the same program facilitated locally. They found no significant difference in learning outcomes for the remote facilitator versus the local one. Remote facilitation has the potential to greatly improve access to high-quality instructors in specialized fields across institutions at lower cost and with greater flexibility than requiring an in-person facilitator.

Next Steps

This work is a step in the right direction, but greater investment in the development of high-fidelity VR simulations for medical training is needed. The role of fidelity in the effectiveness of medical simulations is disputed. Yang and colleagues found no correlation between fidelity and effectiveness, while Isaranuwatchai and colleagues found that high-fidelity mannequins provide some improvement to learning outcomes over low-fidelity VR simulations. As VR simulations improve, more research is required to compare their effectiveness with more traditional methods of instruction, especially high-fidelity mannequins.

Remote facilitation has long been touted as the future of education. With the advent of reliable, fast internet connections and high-fidelity VR and the sense of presence it provides, remote facilitation is becoming more feasible. The future of medical education is virtual.

References

Christensen, M., Tan, S., Rieger, K., Dieckmann, P., Oestergaard, D., & Watterson, L. (2013). A       Comparison of the Relative Effectiveness of Remotely and Locally Facilitated Simulation-Based          Training of Medical Emergencies by Postgraduate Healthcare Teams. Simulation in Healthcare:            The Journal of the Society for Simulation in Healthcare, 8(6), 526.

Cooper, J. B., & Taqueti, V. R. (2008). A brief history of the development of mannequin simulators for       clinical education and training. Postgraduate Medical Journal, 84(997), 563-570.

Underwood, L., Ginkel, C. V., Lee, D., Wong, M., Dizaiy, S., Fry-Bowers, E., Nguyen, H. (2008). 153:              Effectiveness of Medical Simulation on Knowledge in Septic Shock Management During Pre-    Clinical Medical Training. Annals of Emergency Medicine, 51(4), 517.

Dotson, M. P., Gustafson, M. L., Tager, A., & Peterson, L. M. (2018). Air Medical Simulation Training: A      Retrospective Review of Cost and Effectiveness. Air Medical Journal, 37(2), 131-137.

Fletcher, J. D., & Wind, A. P. (2013). Cost Considerations in Using Simulations for Medical               Training. Military Medicine, 178(10S), 37-46.

Isaranuwatchai, W., Brydges, R., Carnahan, H., Backstein, D., & Dubrowski, A. (2013). Comparing the         cost-effectiveness of simulation modalities: A case study of peripheral intravenous     catheterization training. Advances in Health Sciences Education, 19(2), 219-232.

Lin, W., & Song, Y. (2017). Effectiveness of different numbers of simulation training models on medical    students’ cervical examination performance. International Journal of Gynecology &              Obstetrics, 141(2), 255-260.

Mckinney, J., Cook, D. A., Wood, D., & Hatala, R. (2012). Simulation-Based Training for Cardiac     Auscultation Skills: Systematic Review and Meta-Analysis. Journal of General Internal              Medicine,28(2), 283-291.

Meller, G. (1997). A typology of simulators for medical education. J Digit Imaging, 10(3), 194-196.

Ohta, K., Kurosawa, H., Shiima, Y., Ikeyama, T., Scott, J., Hayes, S., Nishisaki, A. (2017). The Effectiveness of Remote Facilitation in Simulation-Based Pediatric Resuscitation Training for Medical          Students. Pediatric Emergency Care, 33(8), 564-569.

Rothman, J. (2018, April 2). Are We Already Living in Virtual Reality? The New Yorker.

Satava, R. (2013). Keynote speaker: Virtual reality: Current uses in medical simulation and future                opportunities & medical technologies that VR can exploit in education and training. 2013 IEEE Virtual Reality (VR).

Vankipuram, A., Khanal, P., Ashby, A., Vankipuram, M., Gupta, A., Drummgurnee, D., Smith, M. (2014).    Design and Development of a Virtual Reality Simulator for Advanced Cardiac Life Support      Training. IEEE Journal of Biomedical and Health Informatics, 18(4), 1478-1484.

Yang, C., Wang, H., Chou, E. H., & Ma, M. H. (2012). Fidelity does not necessarily result in effectiveness –                A randomized controlled study in a simulation-based resuscitation training for medical        students. Resuscitation, 83.


Maxwell Delamere-Sanders is a student in the Seneca Technical Communication Certificate Program at Seneca College. He completed a degree in English and Psychology at the University of Toronto in 2016, and is excited to bring his passion for language and the human mind to bear on the field of technical communication.