Member Spotlight: Meet Kim Lindsey

Member Spotlight: Meet Kim Lindsey*

By Kim Lindsey and Sara Buchanan

Meet Kim Lindsey, an STC and NEO STC member since 1999, who currently serves as the NEO STC’s Webmaster. She has held many roles over the years, including President during the 2004-2005 chapter year. In 2016, she was named an STC Associate Fellow.

Kim is the eLearning & Instructional Design Manager at Cinécraft Productions Inc. in Cleveland.

Kim shares her career highlights and advice to others

“I came to technical communication as a mid-life career changer and I’ve never regretted it. I encourage everyone to not be afraid to reach out and try new things. Our skills and interests keep developing throughout our lives, and there are innumerable challenges and opportunities if our eyes and hearts are open. And, when I moved from technical writing to instructional design (ID) in 2009, it was quickly apparent that having a long and varied work history is a huge benefit. ID is a terrific field for career-changers who can write.”

Kim can sing (and volunteers)

“Looking back, I’m kind of amazed: I’ve been doing some kind of volunteer work almost my whole life. I’ve served in community organizations and in many capacities at church; I also enjoyed 11 years of Saturday evenings ushering for The Cleveland Orchestra. I was in the Cleveland Orchestra Chorus too for a few years – an incredible honor. Right now I have a tiny freelance “side-hustle” going at Truth For Life (TFL), a Christian ministry where I’m a writer on the Content Team. My techcomm experience recently came in handy at TFL as I designed and developed the first edition of a “Writer’s Handbook” used by everyone on the team.”

Kim has wonderful, varied interests

“At a 2006 STC meeting, Rebecca Slifer was begging, ‘Someone please take the kitty in this photo!’ I still have my little Maria plus another cat besides. My hobby is freeform bead weaving, and every month I participate in Bead Club at Cleveland Rocks and Beads in Cleveland Heights. I’m a rabid sci-fi/fantasy fan, which these days means I’m a “Sander-fan” (a fan of Brandon Sanderson). On the 17th Shard Forum, you can find my posts under the name “old aggie.” Shard-ers are amazing people and I find out about lots of stuff there: new music and online content I’d never find on my own – keeps my brain young!”

*This article originally appeared in Lines & Letters (February 2017), published by Northeast Ohio Society for Technical Communication (NOE).

Book Review: Webinar School: Planning, Producing, and Presenting Your Training Webinar

Book Review: Webinar School:
Planning, Producing, and Presenting Your Training Webinar

Elizabeth Frick. 2016. Laguna Hills, CA: XML Press. [ISBN 978-1-937434-50-2 (print), ISBN 978-1-937434-51-9 (ebook), ebook reviewed.]

by Jamye Sagan

Over the past several years, webinars have become an effective way to deliver training while minimizing the need for travel. In this book (and as the book title describes succinctly), Frick walks the reader through the logistics of producing a training webinar—from preparing the content for delivery to capturing lessons learned afterwards.

Overall, the book chapters are well-organized and contain a wealth of information. Throughout her book, Frick includes several nuggets of advice, especially with selecting basic hardware, preparing presentation slides, encouraging participation, and mining the chat log for valuable information. Mostly, I appreciate how Frick recognizes the benefits of both webinar and live classroom training. Although her book focuses on webinar delivery, I still find it important to understand the strengths of each training delivery mechanism.

A few specific items in Webinar School stood out to me. First, in the preface, although Frick clearly states that her book does not cover instructional design principles, she takes time to mention that one design principle that she uses in applying her training to a webinar platform is to “clearly define chunks of material and build interaction into each chunk, either before, during, or after a lesson (and sometimes all three).” This simple bit advice reminds the instructional designer how to craft the content for a webinar.

In Chapter 4, Frick offers one of the most sage bits of advice—starting the webinar on time (vs. waiting for late stragglers): “What a poor way to train participants that they can be late for class and waste valuable webinar time!” Her statement can apply not only to webinars, but to all encounters (whether in person or virtual). Although this explanation was buried in a footnote, it is a cornerstone of classroom management.

In Chapter 6, Frick adds a human touch to technology by sharing strategies for personalizing the webinar experience – from mentioning where participants are located, to addressing individuals by name. After all, “the simple act of dropping a participant’s name into a sentence creates awareness in the group of participants that you recognize all of them as individuals.”

The most valuable part of the book is the checklists in the appendices. Frick provides two detailed planning and execution checklists—one for webinar trainers and one for webinar teams. Both checklists detail all tasks chronologically. The team checklist also itemizes each task by role: This is still pertinent even if the webinar team is just one person. The checklists alone are worth the price of the book.

Reading this book was like having Frick right next to me, with her conversational tone and simple way of explaining things guiding me along the way. Whether one has been producing webinars for years or just got thrust into the role, Frick’s book will serve as a valuable resource with its generous heaps of advice and detailed preparation checklists that help the webinar take flight.

Jamye Sagan has over 10 years of technical communication experience. She is the Pharmacy Communications Advisor for H-E-B Grocery Company in San Antonio, TX. A Senior Member of the Society for Technical Communication (STC), Jamye is active with the Instructional Design & Learning SIG, where she has contributed several Summit session reviews for the SIG’s newsletter. Jamye has also provided several book reviews for STC’s journal, Technical Communication.

About IDeaL: Design for Learning

Publication policy

We invite letters, articles, book reviews, and other items for publication. Articles may contain up to 1,000 words. Picture formats: JPG, GIF, PNG; Text format: Word, RTF, or ASCII. Send items to Kelly Smith at newsletter@stcidlsig.org.

Advertising policy and rates

We encourage advertising as long as it follows STC guidelines and promotes services of interest to IDL SIG members.

Ad sizes and rates

  • Half page (7.5×4.5): $75 (1 issue); $225 (4 issues)
  • Business Card (3.5×2): $25 (1 issue); $100 (4 issues)

Please submit electronic copy only in .TIF, .GIF, or .PNG format. Send ads to Kelly Smith at newsletter@stcidlsig.org. Make checks payable to Society for Technical Communication and send to: Robert Hershenow, STC IDL SIG, 616 Colusa Ave, Berkeley CA 94707.

Copyright statement

This newsletter invites technical communicators in the field of instructional design to submit articles for publication. The authors implicitly grant a license to this newsletter to run the submission, and for other STC publications to reprint it without permission.

Copyright is held by the author. Let the editor know in your cover letter if the article has run elsewhere, and if it has been submitted for consideration to other publications. Design and layout of this newsletter are copyright STC, 2005‐2018.

IDL SIG website

http://stcidlsig.org

SIG newsletter archives

http://www.stcidlsig.org/wp/newsletter/

The IDeaL: Design for Learning Newsletter- Q4 2016

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Q4 / 2016

From the Editor

by Crista Mohammed

Crista Mohammed (1)

It is almost, almost, almost the end of the year! There is something tremendously satisfying about having made it through another year. Then there are the holidays: A glorious break! I can’t wait for them! Who could? For most of the world, the end-of-the year period is more than a reprieve from the tedium of work. It is a chance to re-connect with the loved ones. For many, it is, above all, a period of great religious significance. However you view the upcoming holidays, we at the IDL SIG extend our very best wishes to you and yours.

In this issue, Kim Lindsey shares how she used story-boarding to explain her vision for a non-linear, e-learning course. Leveraging widely available software, Kim was able to walk her clients through her gamified course. Needless to say, Kim got her approvals as smoothly as possible, and you can too! Read more.

Mellissa Ruryk, our resident Word® guru, takes us through the fundamentals of document layout and formatting. In this first part of a three-column series, Mellissa describes the main layout types. Read more.

You may recall that in Q3 2106, the SIG launched its latest outreach initiative— a student competition. Since the SIG has extended the deadline to March 31st 2017, we take this opportunity to promote the competition once again. Read more.

Robert Hershenow and Mellissa Ruryk, in their joint co-manager’s column, passes the baton on to incoming co-managers Lori Meyer and Viqui Dill. Robert and Mellissa reflect on past achievements and thank all those who have helped during their stint as co-managers. They end their column with reflections on easy Christmas listening. Read more

Marcia Shannon, in her regular Secretary’s Column, enumerates the many ways by which you can stay in touch with the IDL SIG. Above all, we really hope that you join our monthly meetings, held the 4th Wednesday of every month: Consider this a standing invitation to all SIG members! Read more.

In keeping with the spirit of this joyous time of year, we share some personal traditions with you. We hope that through our sharing, you come to know us better. As a virtual community, we embrace opportunities to cultivate connections with you. Read:

Christmas with the Dillpickers by Viqui Dill

Christmas Cookies by Marcia Shannon

Countdown to Christmas by Jamye Sagan

Curried Duck for Christmas by Crista Mohammed

Home-bound for the Holidays by Charles Campbell

From your Co-Managers: Our Last Co-Man Column

by Robert Hershenow and Mellissa Ruryk, Co-managers

RHershenow           MellissaRuryk300

As we write this, our last Co-Managers column, we’re talking about how much we are going to miss working alongside each other in our virtual community. We are grateful to have shared this unique and rewarding experience, and want to thank you for trusting us to serve the SIG and the STC.

We have spent four years – that’s hard to believe! – in IDL SIG management: two years as Assistants to Managers Cindy Pao and Preeti Mathur, and two more as Co-Managers. We have been privileged to work with such remarkable volunteers and members from all over the globe, producing an array of online events and programs. Each year the SIG consistently earns Community Achievement Awards for the work we do. It’s been an honor to be a part of all this team effort, and a few words of thanks are in order.

We’ll start with Cindy Pao and Preeti Mathur, who left the SIG in such good shape. They were very graceful in handing over the reins, stepping back and letting us make our own mark.

And now that it’s our turn to hand over those reins to Lori Meyer and Viqui Dill. We are ever so grateful to them for stepping up. Dedicated and more than capable, they are going to shine in the SIG Manager role.

Sylvia Miller has worked very hard on the Scholarship program over the years and built its great reputation. When it became necessary this year to discontinue scholarships, she and a small team built a new program, the Student Outreach Article Competition, which is well-launched and off to a great start. The students will benefit, as will our SIG and our Society as a whole.

Thanks to Scott McCoy, who still keeps Mentoring at the top of everyone’s mind as we head into 2017.

What would we have done without Jamye Sagan wearing all her hats? She does such a good job with the Surveys, the Virtual Open House and Social Media… it really would take three people to replace her. And she’s so active in the Society too as the CAC Outreach Coordinator.

The SIG is lucky that James Bousquet (another Canuck, Mellissa wants to be sure you know!) is going to stay on as SIG Treasurer. He has tended our funds well and is now running for STC Treasurer.

We have seen a few people ride off into the sunset but new faces surface to join our community as volunteers. Marcia Shannon took over from Lori Meyer as Secretary, and Sara Buchanan took over Membership management, also from Lori. Henry McCormack is going to serve as our Content Curator when we finally get that act together, and dear Beth Bailey continues to serve well out of the limelight – but faithfully – as manager of the announcement and discussion lists.

As we hand-off to Lori and Viqui, we look forward to whatever is coming next. We are excited about the transition, and hope you are too. Please write to manager@stcidlsig.org and let us know where you’d like to see our SIG go in the future.

Robert:

Music has always been a big part of the holiday season for me, and each year I pull out a few record albums and rekindle the holiday magic with songs from my childhood. My favorites are from a series called “The Great Songs of Christmas,” vinyl LPs produced annually by Columbia Records in partnership with the Goodyear Tire and Rubber Company. During the 1960s these were offered for one dollar at Goodyear tire stores and Richfield gas stations, and I was always excited when Dad brought the new album home each year. The songs were performed by popular artists like Andre Previn, Mahalia Jackson, the Mormon Tabernacle Choir, Steve Lawrence and Eydie Gorme, Percy Faith, Leonard Bernstein and many others. Each December they carry me back to when Christmas really was the most wonderful time of the year.

Mellissa:

On Dec 5, I tuned my car radio to Sirius XM Holiday favorites which this year has all the old favorites plus real Christmas carols that take me back to when I was wee, too. Poor dog as he rides to and from work with me… he has to listen to my yodeling and whistling along. But I swear singing is good for your soul – must be all that oxygen getting in and moving around the old blood vessels. And the vibrations in your diaphragm or something. I’m always in a better mood after I sing. The dog… not so much.

greatsongscovers

About IDeaL: Design for Learning

Publication Policy: We invite letters, articles, book reviews, and other items for publication. Articles may contain up to 1,000 words. Picture formats: JPG, GIF, PNG; Text format: Word, RTF, or ASCII. Send items to Crista Mohammed at newsletter@stcidlsig.org

Advertising Policy and Rates: We encourage advertising as long as it follows STC guidelines and promotes services of interest to IDL SIG members.

Ad sizes and rates:

Half page (7.5×4.5): $75 (1 issue); $225 (4 issues)

Business Card (3.5×2): $25 (1 issue); $100 (4 issues)

Please submit electronic copy only in .TIF, .GIF, or .PNG format. Send ads to Crista Mohammed at newsletter@stcidlsig.org. Make checks payable to Society for Technical Communication and send to: Robert Hershenow, STC IDL SIG, 616 Colusa Ave, Berkeley CA 94707.

Copyright Statement: This newsletter invites technical communicators in the field of instructional design to submit articles for publication. The authors implicitly grant a license to this newsletter to run the submission, and for other STC publications to reprint it without permission. Copyright is held by the author. Let the editor know in your cover letter if the article has run elsewhere, and if it has been submitted for consideration to other publications. Design and layout of this newsletter are copyright STC, 2005‐2016.

IDL SIG Website: http://www.stcidlsig.org

SIG Newsletter Archives: http://www.stcidlsig.org/wp/newsletter/

 

 

November 16, 2016 IDL SIG Virtual Open House

Join the IDL SIG online for our Virtual Open House!

5 pm Pacific / 6 pm Mountain / 7:00 pm Central / 8:00 pm Eastern

Wed, November 16, 2016

Watch the recording at http://stc.adobeconnect.com/p70g5iisf77/

See the slides below or download the slides as pdf here or as a PowerPoint here.

Register on Eventbrite
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As a virtual community, with all of our members scattered across the globe, we do not have the same opportunities as geographically-based communities to meet up face-to-face. Since 2013, we have hosted the IDL SIG Virtual Open House (VOH) so that new and prospective IDL SIG members could learn more about our community’s mission and goals, learn more about member benefits, and meet some of our leaders and volunteers.

During our VOH, participants have always had the opportunity to ask questions about the SIG and what we offer.

Virtual Party, too!

This year, we’d like to try something new. We’d like to combine our VOH with a virtual party (VP), where we would encourage all attendees to share a photo or story. The VP (not be confused with Vice President!) we hope will add a very human, personal side to our VOH. Hey, it is all about making real, enduring connections!

About the webinar

The webinar will be recorded so feel free to watch with us online and then rewatch at your leisure. No need to take notes. If you cannot attend, sign up anyway so that you will get a link to the recording.

See the 2015 VOH recording and slides on our website.

See the 2014 VOH recording on Adobe Connect.

Register on Eventbrite
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